A Guide to IT Technical Support (Hardware and Software)
by Jean Andrews
9th Edition
Publisher: Cengage Learning
Book Details
| Print ISBN | 9781305266438 |
| eText ISBN | 9798214336756 |
| Publisher | Cengage Learning |
| Publishing Year | 2017 |
| Edition | 9th Edition |
| Language | English |
| Pages | 74 |
A Guide to IT Technical Support (Hardware and Software), 9th Edition, is a textbook by Jean Andrews that provides a visual, step-by-step approach to managing and maintaining computer systems. The volume incorporates CompTIA A+ 220-901 and 220-902 exam objectives to support students preparing for professional certification.
Coverage addresses foundational principles alongside advanced technical subjects in personal computer repair and information technology. Major areas of focus include hardware maintenance, system security procedures, and virtualization concepts, connecting conceptual understanding to routine support tasks.
Designed to emphasize hands-on application and learning by doing, the textbook aims to support students preparing for careers as IT support technicians and administrators.
Customer Reviews
0.0
0 reviews
No reviews yet. Be the first to review this book!
Write a Review
Reviewed by GradeFocus Editorial Team
▶Research Sources (1)
Related Books
Principles of Information Systems
Ralph Stair
Ethics for the Information Age
Michael J. Quinn
Hands-On Ethical Hacking and Network Defense
Rob S. Wilson
Business Data Communications and Networking
Jerry FitzGerald
Ethics in Information Technology
George Reynolds
Behavioral Insights in Cybersecurity
Dustin S. Sachs