GradeFocus
BooksCategoriesAuthorsAboutContact
GradeFocus

Find textbooks and academic resources at competitive prices. Compare listings from VitalSource, Amazon, and more to save money on your course materials.

Browse

  • Books
  • Categories
  • Authors

Company

  • About
  • Contact
  • FAQ

Legal

  • Privacy
  • Terms
  • DMCA

© 2026 GradeFocus. All rights reserved.

PrivacyTermsSitemap
  1. Home
  2. /Business Communication
Communicating at Work cover

Communicating at Work

Strategies for Success in Business and the Professions

by Ronald Adler, Jeanne Marquardt Elmhorst

13th Edition

Publisher: McGraw-Hill Higher Education

(0 reviews)

Compare Prices

VitalSourceReflowable Layout$88.75Best PriceAmazon KindleKindle$32.06eTextShelfPDF$38.00

Book Details

Print ISBN9781264305087
eText ISBN9781265055738
PublisherMcGraw-Hill Higher Education
Publishing Year2023
Edition13th Edition
LanguageEnglish
Pages512

Modern professional environments are undergoing unprecedented shifts, making clear and adaptable interaction more critical than ever before. As traditional offices rapidly transform into hybrid and fully remote spaces, professionals must master diverse channels to collaborate effectively. This is where Communicating at Work 13th Edition becomes an indispensable asset for those preparing to enter the modern workforce. By bridging academic communication theory with immediate, real-world utility, this text prepares readers to handle the complex interpersonal dynamics of today's corporate landscape. It addresses the urgent need for clarity, empathy, and strategic thinking in every professional interaction, from daily emails to high-stakes board presentations.

The authors deliver a comprehensive exploration of professional communication, focusing on cultural intelligence, ethical choices, and virtual collaboration. Rather than offering dry guidelines, the text uses a highly practical approach that highlights how personal interactions shape organizational success. Key themes include mastering nonverbal cues, listening actively in high-stakes environments, and resolving workplace conflicts constructively. This balanced perspective ensures that readers understand both the strategic importance of their words and the subtle nuances of professional relationships. Additionally, the role of technology in modern business is emphasized, helping readers navigate the challenges of digital communication.

Designed for business communication courses, this edition is widely adopted by instructors who want to foster confidence and clarity in their students. Distinctive features include integrated digital tools and interactive exercises that simulate actual business challenges, preparing students for immediate career entry. Accessing the digital version through the Communicating at Work 13th Edition PDF allows learners to study these vital concepts on any device, ensuring they can reference best practices during internships or group projects. Ultimately, this updated volume serves as a lifetime reference for anyone aiming to speak, write, and collaborate with maximum impact. It is an essential guide for future leaders who recognize that strong communication is the ultimate professional differentiator.

Table of Contents

  1. Chapter 1: Foundations of Professional Communication

    • • The Communication Process
    • • Organizational Networks
    • • Ethics in Business Communication
  2. Chapter 2: Communication, Culture, and Diversity

    • • Cultural Diversity
    • • Generational Differences
    • • Developing Cultural Intelligence
  3. Chapter 3: Listening in the Workplace

    • • Barriers to Effective Listening
    • • Active Listening Strategies
    • • Providing Feedback
  4. Chapter 4: Verbal and Nonverbal Messages

    • • Clarity and Ambiguity
    • • Types of Nonverbal Communication
    • • Managing Professional Image
  5. Chapter 5: Interpersonal Skills and Workplace Relationships

    • • Building Positive Relationships
    • • Handling Criticism
    • • Managing Conflict Constructively
  6. Chapter 6: Principles of Interviewing

    • • The Interviewing Process
    • • Types of Interviews
    • • Post-Interview Follow-Up
  7. Chapter 7: Working in Groups and Teams

    • • Characteristics of Effective Teams
    • • Group Decision-Making
    • • Leadership and Influence
  8. Chapter 8: Effective Meetings and Collaboration

    • • Planning Meetings
    • • Conducting Meetings
    • • Virtual Meeting Etiquette
  9. Chapter 9: Developing and Organizing Presentations

    • • Analyzing the Audience
    • • Defining the Purpose
    • • Structuring the Presentation
  10. Chapter 10: Supporting and Delivering Presentations

    • • Visual Aids and Technology
    • • Delivery Techniques
    • • Answering Audience Questions
  11. Chapter 11: Written Business Communication

    • • Professional Email and Memos
    • • Writing Reports
    • • Persuasive Messages
  12. Chapter 12: Digital and Virtual Communication Strategies

    • • Navigating Virtual Environments
    • • Social Media in Business
    • • Collaborative Digital Tools

Customer Reviews

0.0

0 reviews

5 stars
0
4 stars
0
3 stars
0
2 stars
0
1 stars
0

No reviews yet. Be the first to review this book!

Write a Review

Select rating

0/20 characters minimum

By submitting a review, you agree that it may be published after moderation.

Reviewed by GradeFocus

▶Research Sources (11)
  • Communicating at Work by: Ronald Adler - 9781265055738
  • ISBN 9781265055738 - Communicating at Work Strategies for ...
  • [REQUEST] Communicating at Work 13th Edition By Ronald Adler
  • Communicating at Work - ISBN 9781265055738 - Campusbooks.com
  • [PDF] Communicating at Work - studentebookhub.com
  • Loose-Leaf Communicating at Work | Rent | 9781265053420
  • Communicating at Work by Ronald B Adler | Open Library
  • ISBN 9781264305087 - Communicating at Work Strategies for ...
  • Communicating at Work [Rental Edition] - eCampus.com
  • [REQUEST] Communicating at Work 13th Edition By Ronald Adler
  • Communicating at Work | Rent | 9781264305087 - Valore

Related Books

Technical Communication

Technical Communication

Mike Markel

Business Communication

Business Communication

Kitty O. Locker

Essentials of Business Communication

Essentials of Business Communication

Mary Ellen Guffey