Communication in Nursing
by Julia Balzer Riley
9th Edition
Publisher: Elsevier
Book Details
| Print ISBN | 9780323625487 |
| eText ISBN | 9780323673433 |
| Publisher | Elsevier |
| Publishing Year | 2019 |
| Edition | 9th Edition |
| Language | English |
| Pages | 350 |
Communication in Nursing, 9th Edition, is a textbook by Julia Balzer Riley that adopts a conversational tone to explain essential communication concepts. The text shows readers how to use interpersonal skills as practical tools to manage and limit stress within nursing practice.
Subject coverage examines the helping relationship between nurses and clients, collaborative problem-solving, and cross-cultural communication. The volume also addresses complex workplace interactions, including asserting professional boundaries, managing team conflict, and conversing during end-of-life care.
To reinforce learning, the textbook includes Wit & Wisdom boxes featuring verses and quotations that link theoretical ideas to practice while adding touches of humor.
Table of Contents
Part 1: Packing Your Bags for the Journey of Caring, Assertive, Responsible Communication
Chapter 1: Responsible, Assertive, Caring Communication in Nursing
Chapter 2: The Client–Nurse Relationship: A Helping Relationship
Chapter 3: Starting with YOU: Understanding Yourself to Build a Foundation for Learning
Chapter 4: Solving Problems Together
Chapter 5: Understanding Each Other: Communication and Culture
Part 2: Honoring Your Fellow Travelers along the Journey
Chapter 6: Demonstrating Warmth
Chapter 7: Showing Respect
Chapter 8: Being Genuine
Chapter 9: Being Empathetic
Chapter 10: Using Self-Disclosure
Chapter 11: Being Specific
Chapter 12: Asking Questions
Chapter 13: Expressing Opinions
Chapter 14: Using Humor
Chapter 15: Embracing the Spiritual Journey of Healthcaring: Meaning Making
Part 3: Developing Road-Worthy Practices along the Journey
Chapter 16: Requesting Support
Chapter 17: Overcoming Evaluation Anxiety
Chapter 18: Working with Feedback
Chapter 19: Using Relaxation Techniques
Chapter 20: Incorporating Imagery in Professional Practice and Self Care
Chapter 21: Incorporating Positive Self-Talk
Chapter 22: Learning to Work Together in Groups
Chapter 23: Navigating the Expanding World of Digital Communication
Part 4: Embracing the Transformative Process of the Journey
Chapter 24: Learning Confrontation Skills
Chapter 25: Refusing Unreasonable Requests
Chapter 26: Communicating Assertively and Responsibly with Distressed Clients and Colleagues
Chapter 27: Communicating Assertively and Responsibly with “Difficult” Clients and Colleagues
Chapter 28: Managing Team Conflict Assertively and Responsibly
Chapter 29: Communicating at the End of Life
Chapter 30: Continuing the Commitment to the Journey
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