
Book Details
| Print ISBN | 9780323871457 |
| eText ISBN | 9780323871464 |
| Publisher | Elsevier UK |
| Publishing Year | 2024 |
| Edition | 10th Edition |
| Language | English |
| Pages | 352 |
Communication in Nursing, 10th Edition by Julia Balzer Riley is a comprehensive textbook that provides structured instruction in interpersonal skills for nursing students and active nurses. The text focuses on establishing effective client-nurse helping relationships through responsible, assertive, and caring communication strategies across diverse clinical environments.
The content covers essential professional interactions in organized skill areas. Early chapters focus on building therapeutic rapport by demonstrating warmth, respect, genuineness, and empathy while maintaining clear professional boundaries and respecting cultural backgrounds. Later chapters address specialized clinical situations, including asking targeted questions, expressing opinions, navigating team conflict, managing digital communication, and supporting patients during end-of-life care.
To reinforce learning, the text features Moments of Connection boxes that highlight actual outcomes of successful clinical dialogue. This structured material provides clear academic support for courses dedicated to professional nursing practice and healthcare interaction.
Table of Contents
Chapter 1: Responsible, Assertive, Caring Communication in Nursing
Chapter 2: The Client–Nurse Relationship: A Helping Relationship
Chapter 3: Starting with YOU: Understanding Yourself to Build a Foundation for Learning about Communication
Chapter 4: Solving Problems Together
Chapter 5: Understanding Each Other: Communication and Culture
Chapter 6: Demonstrating Warmth
Chapter 7: Showing Respect
Chapter 8: Being Genuine
Chapter 9: Being Empathetic
Chapter 10: Honoring Professional Boundaries
Chapter 11: Being Specific
Chapter 12: Asking Questions
Chapter 13: Expressing Opinions
Chapter 14: Using Humor
Chapter 15: Embracing the Spiritual Journey of Healthcaring: Meaning Making
Chapter 16: Requesting Support
Chapter 17: Overcoming Evaluation Anxiety
Chapter 18: Working with Feedback
Chapter 19: Using Relaxation Techniques to Become More Mindful
Chapter 20: Incorporating Imagery in Professional Practice and Self-Care
Chapter 21: Incorporating Positivity into Life and Work
Chapter 22: Learning to Work Together in Groups
Chapter 23: Navigating the Complex World of Digital Communication
Chapter 24: Learning Confrontation Skills
Chapter 25: Refusing Unreasonable Requests
Chapter 26: Caring Communication with Clients and Colleagues whose Behaviors Are Challenging
Chapter 27: Confronting Bullying and Incivility with Honesty and Respect
Chapter 28: Managing Team Conflict Assertively and Responsibility
Chapter 29: Communicating at the End of Life
Chapter 30: Continuing the Commitment to the Journey
Customer Reviews
0.0
0 reviews
No reviews yet. Be the first to review this book!
Write a Review
Reviewed by GradeFocus Editorial Team
▶Research Sources (16)
- Communication in Nursing - ISBN 9780323871464
- Communication in Nursing - E-Book - Julia Balzer Riley
- Communication in Nursing - E-Book: 10th edition - Elsevier India
- Communication in Nursing
- Communication in Nursing, 10th... | Rent | 9780323871457
- https://www.us.elsevierhealth.com/catalog/product/...
- Communication in Nursing, 10th Edition
- Communication in Nursing 10th Edition Tenth ...
- Communication in Nursing - 10th Edition by Julia Balzer ...
- Communication in Nursing - 9780323871457
- Communication in Nursing, 10th Edition - 9780323871457
- Communication in Nursing - 9780323871457
- Communication in Nursing, 10th Edition
- Communication in Nursing : Julia W. Balzer-Riley
- Communication in Nursing, 10th Edition, 10th Edition (Julia ...
- Communication in Nursing
Related Books

Health Assessment for Nursing Practice
Susan Fickertt Wilson

Community/Public Health Nursing
Mary A. Nies

Leddy & Pepper's Professional Nursing
Lucy J. Hood

Nursing Informatics and the Foundation of Knowledge
Dee McGonigle

Nursing Informatics and the Foundation of Knowledge
Dee McGonigle

Davis Advantage for Fundamentals of Nursing Care
Marti Burton