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Crew Resource Management cover

Crew Resource Management

by Barbara Kanki, Jose Anca, Thomas Chidester

3rd Edition

Publisher: Academic Press

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Human Factors & Ergonomics

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Book Details

Print ISBN9780128129951
eText ISBN9780128129968
PublisherAcademic Press
Publishing Year2019
Edition3rd Edition
LanguageEnglish
Pages664

Crew Resource Management, 3rd Edition, provides an examination of the conceptual foundation and practical methods of applying Crew Resource Management (CRM) in aviation, with the goal of enhancing flight safety through effective crew performance.

The volume explores the empirical and theoretical bases of human factors training alongside operational training applications. It addresses teamwork across pilots, cabin crew, and maintenance personnel, discussing communication, decision-making, and organizational influences.

Intended for aviation safety managers, CRM users, and human factors educators, the text uses illustrative cases and practical tools to assist practitioners in developing and supporting organizational training initiatives.

Table of Contents

  1. Part I: The Nature of CRM 1

  2. Chapter 1: Why CRM? Empirical and Theoretical Bases of Human Factors Training

  3. Chapter 2: Teamwork and Organizational Factors

  4. Chapter 3: Crews as Groups: Their Formation and Their Leadership

  5. Chapter 4: Communication and Crew Resource Management

  6. Chapter 5: Flight Crew Decision-Making

  7. Chapter 6: CRM (Nontechnical) Skills: A European Perspective

  8. Chapter 7: Crew Resource Management and Individual Resilience

  9. Chapter 8: Crew Resource Management, Risk, and Safety Management Systems

  10. Part II: CRM Training Applications

  11. Chapter 9: The Design, Delivery, and Evaluation of Crew Resource Management Training

  12. Chapter 10: Line Oriented Flight Training: A Practical Guide for Developers

  13. Chapter 11: Line Operations Simulation Development Tools

  14. Chapter 12: Crew Resource Management and Line Operations Safety Audit

  15. Chapter 13: Maintenance Resource Management for Technical Operations

  16. Chapter 14: Flight and Cabin Crew Teamwork: Improving Safety in Aviation

  17. Chapter 15: The Migration of Crew Resource Management Training

  18. Part III: CRM Perspectives

  19. Chapter 16: A Regulatory Perspective

  20. Chapter 17: A Regulatory Perspective II

  21. Chapter 18: The Accident Investigator’s Perspective

  22. Chapter 19: The Military Perspective

  23. Chapter 20: Cultural Issues and Crew Resource Management Training

  24. Chapter 21: Airline Pilots, Training, and CRM in Today’s Environment

  25. Chapter 22: The Future of CRM

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