Healthcare Operations Management

Healthcare Operations Management, 4th Edition, is a textbook that examines foundational principles of effective organizational operations and their application to challenges in healthcare, such as gaps in care quality.

Using an integrated approach, the text connects core management concepts with strategies for implementing process improvement programs, tools, and techniques. It addresses the operational role of technology in care delivery and finance, big data, analytics, and quality management factors.

Written for current and prospective healthcare managers, the volume presents practical operational methods alongside real-world chapter vignettes to support improved delivery of patient care.