Knowledge Management

The 3rd Edition of Knowledge Management: Systems and Processes in the AI Era presents structured instruction on organizational knowledge practices. Authored by Irma Becerra-Fernandez, Rajiv Sabherwal, and Richard Kumi, this textbook supports academic students alongside practicing managers seeking clear conceptual frameworks.

Published by Routledge with a 2024 copyright date, the text develops core topics across three central coverage themes. It addresses knowledge management principles, organizational systems and processes, and the integration of artificial intelligence into administrative routines.

By aligning technical tools with managerial methods, the textbook supports coursework in information systems and business administration. This edition offers students and professional managers grounded guidance for understanding knowledge structures in artificial intelligence environments.