Medical Office Administration

Medical Office Administration: A Worktext, 5th Edition, by Brenda A. Potter, delivers targeted instruction in administrative medical assisting for students and practicing administrative medical assistants. This workbook presents core operational responsibilities, guiding learners through office workflow requirements and foundational administrative duties.

The content follows a systematic learning structure organized around critical operational themes. Early chapters focus on patient service interactions and appointment scheduling logistics. The text further develops competencies in handling electronic health records, understanding procedure coding changes, and implementing effective job search strategies for career development.

This 5th edition incorporates expanded discussion regarding confidentiality rules for patients, security of healthcare data, and systems for appointment scheduling. Integrated procedure checklists detail precise, step-by-step instructions for administrative tasks. The worktext assists medical assisting students seeking focused practice in modern office environments.