Supply Chain Management: A Global Perspective
by Nada R. Sanders
4th Edition
Publisher: Wiley
(0 reviews)
Book Details
| Print ISBN | 9781394187652 |
| eText ISBN | 9781394187539 |
| Publisher | Wiley |
| Publishing Year | 2024 |
| Edition | 4th Edition |
| Language | English |
| Pages | 400 |
Supply Chain Management: A Global Perspective, 4th Edition provides upper-level undergraduate students with an integrated overview of core supply chain principles and business functions. Written for courses in operations management, supply chain management, and logistics management programs, this volume establishes how organizational decisions align with end-to-end operational networks.
The content balances strategic and tactical coverage, detailing supply chain strategy, design, planning, sourcing, logistics, forecasting, demand planning, and operations management. The material frames supply chain practice as a boundary-spanning function that links internal business departments with external partners across global supply networks. It also evaluates how international developments in trade policy, taxation, tariffs, data protection, and national security influence corporate decision-making.
This fourth edition adds an expanded focus on emerging technologies, including artificial intelligence. Through updated real-world examples, discussion questions, and classroom exercises, the text offers practical learning support for advanced undergraduate study.
Table of Contents
Chapter 1: Introduction To Supply Chain Management
- • What Is Supply Chain Management (SCM)?
- • Supply Chain Leader’s Box: Amazon.com
- • The Boundary- Spanning Nature of SCM
- • The Rise of SCM
- • Supply Chain Leader’s Box: Dell Computer Corporation
- • Characteristics of a Competitive Supply Chain
- • Global Insights Box: Zara
- • Trends in SCM
- • Supply Chain Leader’s Box: Walmart
- • AI & Analytics Box: Tesco
- • Managerial Insights Box— Outsourcing Innovation: Goldcorp Inc.
- • Empowering Entrepreneurs Box
- • Careers in SCM and Professional Organizations
- • Chapter Highlights
- • Key Terms
- • Discussion Questions
- • Case Study: McNulty’s Muscular Materials (MMM)
- • Case Study: Making Decisions with Data Analytics: FutureChain
- • Bibliography
Chapter 2: Supply Chain Strategy
- • What Is Supply Chain Strategy?
- • Achieving a Competitive Advantage
- • Supply Chain Leader’s Box: Walmart
- • Global Insights Box: Toyota Motor Corporation
- • Building Blocks of Supply Chain Strategy
- • Managerial Insights Box— Outsourcing Alliances: Li & Fung Ltd.
- • Supply Chain Strategic Design
- • Supply Chain Leader’s Box: Barlean’s Organic Oils
- • Strategic Considerations
- • AI & Analytics Box: Amazon
- • Empowering Entrepreneurs Box
- • Productivity as a Measure of Competitiveness
- • Chapter Highlights
- • Key Terms
- • Discussion Questions
- • Problems
- • Case Study: Surplus Styles
- • Case Study: Making Decisions with Data Analytics: Whole Goods
- • Bibliography
Chapter 3: Network and System Design
- • The Supply Chain System
- • Supply Chain Leader’s Box: Walmart
- • Supply Chain Leader’s Box— Moving to Process Thinking: LG Electronics
- • Understanding Processes: Theory of Constraints (TOC)
- • Integration of Supply Chain Processes
- • Designing Supply Chain Networks
- • Managerial Insights Box: Coca- Cola
- • Big Data Analytics Box: Segmentation in Retail
- • Empowering Entrepreneurs Box
- • Enterprise Resource Planning (ERP)
- • Chapter Highlights
- • Key Terms
- • Discussion Questions
- • Problems
- • Case Study: Boca Electronics LLC
- • Case Study: Making Decisions with Data Analytics: J Consulting
- • Bibliography
Chapter 4: Marketing
- • What Is Marketing?
- • Supply Chain Leader’s Box: Gap Inc.
- • Supply Chain Leader’s Box— Accommodating Changing Customer Preferences: Pepsico
- • Customer- Driven Supply Chains
- • Managerial Insights Box— Understanding the Customer: Target
- • Delivering Value to Customers
- • Supply Chain Leader’s Box: Amazon
- • Global Insights Box— Global Customer Service: Coca- Cola Japan
- • Global Insights Box— Global Adaptation: Mcdonald’s
- • Channels of Distribution
- • Managerial Insights Box— Changing the Distribution Channel: Steinway Pianos
- • Supply Chain Leader’s Box: Omnichannel Experience: Starbucks
- • Big Data Analytics Box: Oasis
- • Empowering Entrepreneurs Box
- • Chapter Highlights
- • Key Terms
- • Discussion Questions
- • Case Study: Gizmo
- • Case Study: Making Decisions with Data Analytics: Your Friend Mark
- • Bibliography
Chapter 5: Operations Management
- • What Is Operations Management (OM)?
- • Supply Chain Leader’s Box: Walmart
- • Product Design
- • Big Data Analytics Box: Honda
- • Global Insights Box: Ryanair
- • Process Design
- • Managerial Insights Box— A New Manufacturing Process: Rapid Manufacturing
- • Facility Layout
- • Managerial Insights Box: Mazzi’s vs Totino’s Pizza
- • Line Balancing in Product Layouts
- • Process Automation
- • Global Insights Box: Kuka Robotics Corp.
- • Empowering Entrepreneurs Box
- • Chapter Highlights
- • Key Terms
- • Discussion Questions
- • Problems
- • Case Study: Making Decisions with Data Analytics: Song’s Mumbai Restaurant
- • Bibliography
Chapter 6: Sourcing
- • What Is Sourcing?
- • Supply Chain Leader’s Box— Cocreation: The Auto Industry
- • The Sourcing Function
- • Sourcing and SCM
- • Global Insights Box— Outsourcing Analytics: Accenture
- • Supply Chain Leader’s Box— Risk Management: IBM
- • Supply Chain Leader’s Box: e- Auctions: Procter & Gamble (P&G)
- • Managerial Insights Box— Outsourcing Alliances: Roots
- • AI & Analytics Box: FedEx
- • Measuring Sourcing Performance
- • Empowering Entrepreneurs Box
- • Chapter Highlights
- • Key Terms
- • Discussion Questions
- • Problems
- • Class Exercise: Toyota
- • Case Study: Snedeker Global Cruises
- • Case Study: Making Decisions with Data Analytics: J&G
- • Bibliography
Chapter 7: Logistics
- • What Is Logistics?
- • Supply Chain Leader’s Box: United Parcel Service (UPS)
- • Managerial Insights Box: Super Bowl Logistics
- • Logistics Tasks
- • Big Data Analytics Box— Autonomous Vehicles: Uber
- • Transportation
- • Supply Chain Leader’s Box: Sysco
- • Global Insights Box— Rail Service Between China and Europe: Northeast Passage
- • Warehousing
- • Third- Party Logistics (3PL) Providers
- • Empowering Entrepreneurs Box
- • Chapter Highlights
- • Key Terms
- • Discussion Questions
- • Problems
- • Case Study: Strategic Solutions Inc.
- • Case Study: Making Decisions with Data Analytics: Morning Foods Inc.
- • Bibliography
Chapter 8: Forecasting and Demand Planning
- • What Is Forecasting?
- • Managerial Insights Box: Forecasting Beyond Widgets
- • Managerial Insights Box— Forecasting is Predicting Any Future Event
- • The Forecasting Process
- • Managerial Insights Box: Generative AI And Forecasting
- • Types of Forecasting Methods
- • Supply Chain Leader’s Box: Tesla Motors
- • AI and Analytics Box— Improving Weather Forecasting: National Oceanic and Atmospheric Administration (NOAA)
- • Time Series Forecasting Models
- • Supply Chain Leader’s Box— Using Collaborative Technology: li & Fung
- • Empowering Entrepreneurs Box
- • Chapter Highlights
- • Key Terms
- • Discussion Questions
- • Problems
- • Case Study: Speedy Automotive
- • Case Study: Making Decisions with Data Analytics: TechGiant
- • Bibliography
Chapter 9: Inventory Management
- • Basics of Inventory Management
- • Managerial Insights Box— Service Inventory: Zoots
- • Supply Chain Leader’s Box: John Deere & Company
- • Inventory Systems
- • Fixed- order Quantity Systems
- • AI and Analytics Box— Analytics- driven Inventory: Dell
- • Fixed- time Period Systems
- • Independent vs Dependent Demand
- • Global Insights Box: Intel Corporation
- • Managing Supply Chain Inventory
- • Empowering Entrepreneurs Box
- • Chapter Highlights
- • Key Terms
- • Discussion Questions
- • Problems
- • Case Study: Making Decisions with Analytics: ColorWorld
- • Bibliography
Chapter 10: Lean Systems and Six Sigma Quality
- • What Is Lean?
- • Supply Chain Leader’s Box— Kaizen: Toyota
- • Artificial Intelligence (AI) and Analytics Box: General Electric
- • Supply Chain Leader’s Box: U.S. Army
- • Lean Production
- • Global Insights Box: UPS
- • Global Insights Box: Supplier Kanbans: Hewlett- Packard (HP)
- • Respect for People
- • Total Quality Management (TQM)
- • Supply Chain Leader’s Box: General Electric Company (GE)
- • Managerial Insights Box— Costs of Quality: Boeing And The 737 MAX Aircraft
- • Managerial Insights Box: Lean Tools in the Popular Press
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- (PDF) Supply Chain Management (4th edition) - ResearchGate
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