
E-Commerce 2023
Business, Technology, Society
by Kenneth Laudon
17th Edition
Publisher: Pearson
Book Details
| Print ISBN | 9780137922208 |
| eText ISBN | 9780137921959 |
| Publisher | Pearson |
| Publishing Year | 2023 |
| Edition | 17th Edition |
| Language | English |
| Pages | 730 |
E-Commerce 2023: Business, Technology, Society, 17th Edition is a textbook that introduces foundational business models, technology infrastructure, and social issues shaping digital trade. Published by Pearson, this volume combines core concepts with empirical data to illustrate how electronic commerce influences modern commercial practices and global markets.
The text examines fundamental technology frameworks, contemporary advertising concepts, and operational environments across the digital economy. It also addresses the broader ethical, social, and political questions that emerge as electronic marketplaces continue to expand.
To support students with practical career preparation, each chapter concludes with a section highlighting entry-level job postings from online companies alongside guidance for interview preparation.
Table of Contents
PART I: INTRODUCTION TO E-COMMERCE
Chapter 1: The Revolution is Just Beginning
Chapter 2: E-commerce Business Models and Concepts
PART II: TECHNOLOGY INFRASTRUCTURE FOR E-COMMERCE
Chapter 3: E-commerce Infrastructure: The Internet, the Web, and the Mobile Platform
Chapter 4: Building an E-commerce Presence: Websites, Mobile Sites, and Apps
Chapter 5: E-commerce Security and Payment Systems
PART III: BUSINESS CONCEPTS AND SOCIAL ISSUES
Chapter 6: E-commerce Marketing and Advertising Concepts
Chapter 7: Social, Mobile, and Local Marketing
Chapter 8: Ethical, Social, and Political Issues in E-commerce
PART VI: E-COMMERCE IN ACTION
Chapter 9: Online Retail and Services
Chapter 10: Online Content and Media
Chapter 11: Social Networks, Auctions, and Portals
Chapter 12: B2B E-commerce: Supply Chain Management and Collaborative Commerce
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