Introduction to Hospitality

Written by John Walker, Introduction to Hospitality (8th Edition) provides hospitality management students with a broad foundational survey of global service administration. Published by Pearson in 2020, this 432-page introductory textbook establishes fundamental managerial concepts while illustrating how organizational structure and control function within diverse service enterprises.

The text synthesizes primary industry sectors into several clear thematic arcs. Initial coverage examines travel, tourism, and ecotourism concepts before evaluating specialized commercial operations such as gaming entertainment, special events organization, and project management. In addition, the material addresses sustainability in hospitality, explaining how contemporary organizations implement environmental responsibility alongside daily business operations.

To bridge academic study with practical industry expectations, the volume includes 'A Day in the Life' profiles of active industry professionals. This supportive feature provides future hospitality professionals with authentic perspectives on routine workplace responsibilities, managerial decisions, and potential career paths throughout the service industry.