Business and Professional Communication

Business and Professional Communication, 2nd Edition, is a textbook that introduces students to interpersonal and workplace interactions. Written by Kory Floyd and Peter Cardon, the text connects professional success to foundational practices such as listening, fostering trust, and adapting to cultural differences.

The volume covers collaborative dynamics and professional exchanges, addressing verbal and nonverbal messages, team communication, meeting facilitation, and writing across media. It also examines the employment process, from professional networking to interviewing.

To help students navigate complex workplace dynamics, every chapter includes a People First feature that presents realistic scenarios that are sensitive, uncomfortable, or difficult to manage.