Business Communication

Business Communication (3rd Edition) by Thomas Means is a textbook published by Cengage Learning that focuses on core workplace communication skills. The text guides students in developing their writing, listening, speaking, computing, and research capabilities using contemporary technological tools.

Instructional content integrates ethical considerations and cross-cultural communication throughout the volume. Coverage addresses diverse communication media, including smartphones, cloud computing, document sharing, VOIPs, webinars, and enhanced security measures.

The 2018 edition includes a Writing Styles feature designed to help learners build strong writing skills and sustain reader engagement across professional documents.