Essential Operations Management
by Alex Hill, Terry Hill
2nd Edition
Publisher: Bloomsbury Academic
Book Details
| Print ISBN | 9781137526564 |
| eText ISBN | 9781349933044 |
| Publisher | Bloomsbury Academic |
| Publishing Year | 2017 |
| Edition | 2nd Edition |
| Language | English |
| Pages | 383 |
Essential Operations Management, 2nd Edition, is a textbook addressing core challenges in planning, designing, and implementing operations across both service and manufacturing sectors.
The volume uses a tasks-and-challenges approach that connects theoretical models to practical operational management. Coverage centers on fundamental areas such as service and product design, capacity management, scheduling, inventory control, and supply chain coordination.
Intended for undergraduate, postgraduate, and MBA students, the text demonstrates concepts through more than 30 new and updated international case studies, including examples from Apple, Samsung, and Uber.
Table of Contents
Chapter 1: Managing Operations
Chapter 2: Operations Strategy
Chapter 3: Designing Services and Products
Chapter 4: Delivering Services
Chapter 5: Making Products
Chapter 6: Location and Layout
Chapter 7: Managing Capacity
Chapter 8: Scheduling and Executing Operations
Chapter 9: Managing Inventory
Chapter 10: Managing Quality
Chapter 11: Managing the Supply Chain
Chapter 12: Improving operations.
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