
Operations and Supply Chain Management
2024 Release
by William J. Stevenson, Thomas J. Kull
Publisher: McGraw-Hill Higher Education
Book Details
| Print ISBN | 9781265322342 |
| eText ISBN | 9781260718447 |
| Publisher | McGraw-Hill Higher Education |
| Publishing Year | 2021 |
| Language | English |
Operations and Supply Chain Management: 2024 Release is a textbook that presents core operational strategies and supply chain management practices. The text establishes fundamental frameworks for analyzing, planning, and directing productive systems across product and service environments.
Major subject areas encompass operational competitiveness, forecasting, process selection, and quality management. The text also explores inventory control, lean operations, and supply chain coordination, emphasizing structured analysis and practical decision models.
A flexible modular structure allows the volume to support diverse course levels, ranging from undergraduate study to executive education. To encourage engagement with key concepts, "OM is Personal" chapter openers introduce operational topics through a holistic, real-world perspective.
Table of Contents
Chapter 1: Introduction to Operations Management
Chapter 2: Competitiveness, Strategy, and Productivity
Chapter 3: Forecasting
Chapter 4: Product and Service Design Supplement to 4: Reliability
Chapter 5: Strategic Capacity Planning for Products and Services - Supplement to 5: Decision Theory
Chapter 6: Process Selection and Facility Layout
Chapter 7: Work Design and Measurement - Supplement to 7: Learning Curves
Chapter 8: Location Planning and Analysis
Chapter 9: Management of Quality
Chapter 10: Quality Control
Chapter 11: Aggregate Planning and Master Scheduling
Chapter 12: Inventory Management
Chapter 13: MRP and ERP
Chapter 14: JIT and Lean Operations - Supplement to 14: Maintenance
Chapter 15: Supply Chain Management
Chapter 16: Scheduling
Chapter 17: Project Management
Chapter 18: Management of Waiting Lines
Chapter 19: Linear Programming
Chapter Appendix: A: Answers to Selected Problems
Chapter Appendix: B: Tables
Chapter Appendix C: Working with the Normal Distribution
Chapter Appendix D: Ten Things to Remember Beyond the Final Exam
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