Operations Management
Processes and Supply Chains
by Lee J. Krajewski, Manoj K. Malhotra
13th Edition
Publisher: Pearson
Book Details
| Print ISBN | 9780136860938 |
| eText ISBN | 9780136860549 |
| Publisher | Pearson |
| Publishing Year | 2022 |
| Edition | 13th Edition |
| Language | English |
Operations Management: Processes and Supply Chains, 13th Edition, is a textbook that explains how organizations use operations to create value. The volume provides fundamental principles for analyzing operational processes and coordinating integrated supply networks.
Coverage focuses on core areas such as process strategy, quality, lean systems, and capacity planning. The textbook also addresses customer demand fulfillment alongside supply chain logistics networks and sustainability.
Designed to support preparation for roles as operations professionals, the text pairs process evaluation with study of constraint management, project management, and decision-making methods.
Table of Contents
Chapter 1: Using Operations to Create Value
- • Supplement A: Decision Making
PART 1: MANAGING PROCESSES
Chapter 2: Process Strategy and Analysis
Chapter 3: Quality and Performance
Chapter 4: Lean Systems
Chapter 5: Capacity Planning
- • Supplement B: Waiting Lines
Chapter 6: Constraint Management
Chapter 7: Project Management
PART 2: MANAGING CUSTOMER DEMAND
Chapter 8: Forecasting
Chapter 9: Inventory Management
- • Supplement C: Special Inventory Models
Chapter 10: Operations Planning and Scheduling
- • Supplement D: Linear Programming
Chapter 11: Resource Planning
PART 3: MANAGING SUPPLY CHAINS
Chapter 12: Supply Chain Design
Chapter 13: Supply Chain Logistic Networks
Chapter 14: Supply Chain Integration
Chapter 15: Supply Chain Sustainability
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