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Human Resource Management in Sport and Recreation cover

Human Resource Management in Sport and Recreation

by Packianathan Chelladurai, Amy Chan Hyung Kim

4th Edition

Publisher: Human Kinetics, Inc.

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Human Resources Management

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Book Details

Print ISBN9781718210028
eText ISBN9781718210035
PublisherHuman Kinetics, Inc.
Publishing Year2023
Edition4th Edition
LanguageEnglish

Human Resource Management in Sport and Recreation, 4th Edition, is a higher education textbook designed for students and instructors in sport management, recreation management, and sports administration. Written by Packianathan Chelladurai and Amy Chan Hyung Kim, the volume establishes the basic significance of human resources within contemporary sports business environments.

Initial chapters distinguish among three key human resource categories: volunteers, industry professionals, and clients who participate in service delivery. The text then analyzes core individual attributes that shape workplace behavior, including employee abilities, personality traits, core values, motivational factors, and organizational justice standards.

Subsequent units detail administrative structures, covering job design, staffing, career considerations, leadership models, performance appraisal, reward systems, and internal marketing. The text completes its content with analysis of worker satisfaction, organizational commitment, and future guiding themes in sport human resource management.

Table of Contents

  1. Chapter 1: Significance of Human Resources

    • • Service Operations
    • • Sport and Recreation Services
    • • Paid and Volunteer Workers
    • • Clients as Human Resources
    • • A Model of Human Resource Management
    • • Chapter Pursuits
  2. Chapter 2: Volunteers and Volunteerism

    • • The Need for Volunteerism
    • • Voluntary Organizations
    • • People Who Volunteer
    • • Why People Volunteer
    • • Altruism and Volunteerism
    • • Role of the Sport or Recreation Manager
    • • Chapter Pursuits
  3. Chapter 3: Professionals and Professionalism

    • • Original Definition of a Profession
    • • Process of Professionalization
    • • Semiprofessions, Mimic Professions, and Deprofessionalization
    • • Professional Status of Sport Management
    • • Professionalism and Volunteerism
    • • Role of the Sport or Recreation Manager
    • • Chapter Pursuits
  4. Chapter 4: Clients as Human Resources

    • • Customer as Input, Throughput, and Output
    • • Customer Participation in Sport and Recreation Services
    • • Client Motives for Participation
    • • Role of the Sport or Recreation Manager
    • • Chapter Pursuits
  5. Chapter 5: Abilities

    • • Issues in the Study of Ability
    • • Cognitive Abilities
    • • Emotional Intelligence
    • • Role of the Sport or Recreation Manager
    • • Chapter Pursuits
  6. Chapter 6: Personality

    • • Determinants of Personality
    • • Type Theories
    • • Trait Theories
    • • Personality and Organizational Behavior
    • • Role of the Sport or Recreation Manager
    • • Chapter Pursuits
  7. Chapter 7: Values

    • • Values, Beliefs, Attitudes, and Norms
    • • Sources of Values
    • • Terminal and Instrumental Values
    • • Hierarchy of Values
    • • Value Types
    • • Functions of Values
    • • Values in Organizations
    • • National Values and Sport
    • • Role of the Sport or Recreation Manager
    • • Chapter Pursuits
  8. Chapter 8: Motivation

    • • A Model of Motivation
    • • Other Theories of Motivation
    • • Motivation as Personal Investment
    • • Role of the Sport or Recreation Manager
    • • Chapter Pursuits
  9. Chapter 9: Organizational Justice

    • • Distributive Justice
    • • Procedural Justice
    • • Interactional Justice
    • • Role of the Sport or Recreation Manager
    • • Chapter Pursuits
  10. Chapter 10: Job Design

    • • Job Design Strategies
    • • Task Attributes
    • • Motivational Properties of Tasks
    • • Implementing Task Attributes
    • • Task Attributes and Individual Differences
    • • Other Approaches to Job Design
    • • Task Dependence, Coordination, and Variability
    • • Role of the Sport or Recreation Manager
    • • Chapter Pursuits
  11. Chapter 11: Staffing and Career Considerations

    • • Purposes of Staffing
    • • Focus of Staffing
    • • Matching People and Jobs
    • • Psychological Contract
    • • Career Considerations
    • • Mentoring
    • • Role of the Sport or Recreation Manager
    • • Chapter Pursuits
  12. Chapter 12: Leadership

    • • Leader Behavior
    • • Multidimensional Model of Leadership
    • • Transformational, Transactional, Servant, and Authentic Leadership
    • • Leadership and Decision Making
    • • Role of the Sport or Recreation Manager
    • • Chapter Pursuits
  13. Chapter 13: Performance Appraisal

    • • Purposes of Performance Appraisal
    • • What Should Be Evaluated
    • • When to Conduct Performance Appraisal
    • • Who Should Do the Appraisal
    • • Errors in Rating
    • • Role of the Sport or Recreation Manager
    • • Chapter Pursuits
  14. Chapter 14: Reward Systems

    • • Purposes of Reward Systems
    • • Types of Rewards
    • • Bases of Rewards
    • • Reward Systems and Member Preferences
    • • Role of the Sport or Recreation Manager
    • • Chapter Pursuits
  15. Chapter 15: Internal Marketing

    • • Forms of Marketing
    • • Process Versus People Orientation in Internal Marketing
    • • Marketing Principles in Internal Operations
    • • Functions of Internal Marketing
    • • Issues in Internal Marketing
    • • Role of the Sport or Recreation Manager
    • • Chapter Pursuits
  16. Chapter 16: Satisfaction

    • • Theories of Job Satisfaction
    • • Satisfaction With Volunteer Work
    • • Participant Satisfaction
    • • Measurement of Satisfaction
    • • Role of the Sport or Recreation Manager
    • • Chapter Pursuits
  17. Chapter 17: Commitment

    • • Multidimensionality of Organizational Commitment
    • • Occupational Commitment
    • • Development and Effects of Organizational Commitment
    • • Correlates of Organizational Commitment
    • • Role of the Sport or Recreation Manager
    • • Chapter Pursuits
  18. Chapter Conclusion: The Future of Human Resource Management in Sport and Recreation—Guiding Themes

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